Shipping costs and payment
Transportation Information
At Kaira Salas, we are committed to providing you with the best product solutions.
1. Can KAILASH AURAS be shipped to my country?
Due to shipping restrictions, we are currently unable to ship to the following countries/regions.
We sincerely apologize for this and are willing to continue our efforts to resolve this issue.
Iran
Indonesian
Cuba
Iran
Sudan
Syria
2. How much is the shipping cost?
For products priced below $150, you will need to pay $18 for shipping.
3. How long will it take for my order to arrive?
Total delivery time = Processing time + Transportation time (excluding Saturdays, weekends, public holidays , and any unforeseen circumstances)
Processing time:
2-5 business days
Standard shipping time:
Transportation and customs issues may arise within 10-20 business days.
Orders destined for South America and the Russian Federation may take several months to arrive.
4. How can I track my order?
After you have made payment for your order, we will send you an email with relevant information.
You can then track your order at: https://ayjewl.com/apps/track123 .
Notice:
Please wait patiently for 1-2 business days, after which you can check the logistics tracking information.
5. What if I don't receive the package?
If you request a replacement shipment within 30 days of payment, please contact us at service@kailashauras.com
We would appreciate it if you could resend a new package or offer a full refund.
Transportation and monitoring processes
At KAILASH AURAS, we are committed to providing you with the best products and tracking services.
We supply hundreds of customers every day and ensure the most efficient response within the work deadline.
Two-tier logistics model
Your order has been shipped to the monitoring center in Shanghai. The second stage of logistics will then deliver the package to you from Shanghai.
During this process, our unique monitoring process will ensure your package is delivered safely and protected by the gateway.
After passing all necessary quality checks, we will ship the package to your designated location as soon as possible.
You will receive two emails informing you of the progress of each of these two stages.
About the monitoring center
We will conduct rigorous testing on key aspects, including packaging and main products , to ensure you receive our highest quality products and range of services.
Specifically, we will use professional powder-free disposable rubber gloves for quality inspection to ensure product quality.
Facebook: @KAILASH AURAS
Email: service@kailashauras.com

Payment Information
Prices and Currency
Product prices may vary depending on the country/region of shipment and the currency used for payment.
Payment methods
Please note:
Each transaction accepts only one payment method, and you must comply with all terms of any agreements you have with any third party.
We use third-party payment processors.
If you have any disputes regarding payment processing, you must contact these third parties directly to resolve the dispute.
You authorize us to receive all payments from the payment methods you provide.
You represent and warrant that every credit card or other payment method you use for payment is yours and that you have the right to use that credit card or other payment method to pay all amounts.
Troubleshooting payment errors:
If you receive one of the following error messages when trying to checkout,
Please see the following instructions:
|
Error code |
Solution |
|
Transaction cannot be processed |
Please contact your bank so they can authorize the transaction. |
|
If the transaction cannot be processed, please contact customer service. |
Please contact your bank so they can authorize the transaction. If the problem persists, please contact our customer service team. |
|
Error codes starting with 4 |
Before attempting to check out again, please contact your bank or try other payment methods. |
|
50000 |
Before attempting to check out again, please contact your bank or try other payment methods. |
|
50001 |
Please contact your bank so they can authorize the transaction. If the problem persists, please contact our customer service team. |
|
Error codes starting with 6 |
Please wait 15 minutes and try again. If the problem persists, please contact our customer service team. |
Pay with credit/debit card
When paying with a credit or debit card, you will need to provide the following information printed on the card: your name, card number, corresponding dosage (month and year) , and a 3- or 4-digit security code.
During the purchase process , you must enter this information, as well as your credit card billing address.
We accept the credit/debit cards listed above.
If you have any questions about credit card/debit card transactions, please contact your issuing bank.